Chapter 1. General Provisions
Article 1. Purpose
These Terms of Service govern the conditions and procedures for using the services provided by trendkultur.com (hereinafter “the Company”), and define the rights, responsibilities, and obligations of both the Company and its users.
Article 2. Effect and Modification of Terms
(1) These Terms of Service take effect upon being publicly posted to users. (2) The Company may modify these Terms in the event of changed circumstances or significant business reasons. Modified Terms take effect in the same manner as described above.
Article 3. Governing Rules
Any matters not specified in these Terms shall be governed by applicable laws and regulations.
Chapter 2. Membership Registration and Service Use
Article 1. Definition of Member
A “Member” refers to an individual who is approved by the Company for membership, agrees to these Terms, completes the membership registration form, and has been issued an ID and password.
Article 2. Formation of Membership
(1) Membership is established when the Company approves a user’s application and the user agrees to these Terms. (2) Applicants wishing to register as members must provide the personal information requested by the Company. (3) Upon approval of a membership application, the Company will notify the user of their member ID and any other information deemed necessary. (4) The ID entered at registration cannot be changed, and only one ID is issued per person. (5) The Company may decline membership applications in the following cases:
- a. The application was submitted using another person’s identity
- b. The applicant did not register under their real name
- c. The application contains false information
- d. The application was submitted with the intent to harm public order or social morality
Article 3. Service Use and Restrictions
(1) Services are available 24 hours a day, 365 days a year, unless there are operational or technical constraints. (2) Service hours may be restricted with prior notice to members when necessary for system maintenance or other operational needs. (3) Online consultation services may not be available 24 hours a day depending on the individual circumstances of the responsible staff.
Article 4. Service Fees
(1) All services are available free of charge to registered members. (2) If the Company introduces paid services, the timing, policy, and pricing must be publicly announced prior to implementation.
Chapter 3. Withdrawal, Re-registration, and Restrictions
Article 1. Service Withdrawal
(1) Members who wish to withdraw from the service must submit a withdrawal request directly to the operator via email. (2) The withdrawal request must include the member’s name, national ID number, member ID, phone number, and reason for withdrawal. Membership will be terminated after verifying the information against registration records. (3) Withdrawal is confirmed when the member can no longer log in using their existing ID and password.
Article 2. Re-registration
(1) A user who has withdrawn may re-register by submitting a re-registration request to the operator via email. (2) The re-registration request must include the member’s name, national ID number, member ID, and phone number. (3) Re-registration is confirmed when the member is able to log in using their previous ID and password.
Article 3. Service Use Restrictions
The Company may terminate a user’s service agreement or suspend service for a specified period without prior notice in the following cases:
- a. Actions against public order or social morality
- b. Involvement in criminal activity
- c. Use of the service to harm national interests or the public good
- d. Unauthorized use of another member’s ID or password
- e. Actions that damage the reputation or interests of others
- f. Duplicate registration under a different ID by the same user
- g. Actions that disrupt the healthy use of the service
- h. Any other violations of applicable laws or the Company’s terms and conditions
Chapter 4. Limitation of Liability
Article 1. Online Consultation
(1) The Company endeavors to prevent consultation content from being disclosed to third parties other than the consulting staff and service administrators. However, the Company bears no responsibility for disclosure or loss of consultation content in the following cases:
- a. Disclosure resulting from the user’s negligence in managing their password
- b. Deletion of consultation content by the user using the “delete” function
- c. Disclosure or loss due to natural disasters or circumstances beyond the Company’s control
(2) Staff may refer to consultation content and responses to provide comprehensive and appropriate replies. (3) Consultation content may be used for the following purposes after removing personally identifiable information:
- a. Academic activities
- b. Publications such as printed materials or CD-ROMs
- c. Service content such as FAQs and featured consultations
(4) Consultation responses represent the subjective opinions of individual staff members and do not represent the official position of the Company. (5) The Company may decline to provide all or part of the online consultation service in the following cases:
- a. Repeated submission of the same consultation request
- b. Use of inappropriate or offensive language in a consultation request
Article 2. Information Services
(1) The content provided through the service is general and informational in nature only. Information or consultations provided through the service are not intended to substitute for professional medical diagnosis, treatment, or care. If you have concerns about your health, please consult a qualified medical professional. Under no circumstances should information provided through this service be used as a reason to disregard or delay medical advice, diagnosis, or treatment. (2) The Company does not endorse any specific tests, products, or treatments mentioned in the service. All opinions expressed are those of the individual consulting staff. The Company assumes no responsibility for the content of any documents or consultations provided through the service. (3) The decision to act on information, opinions from medical professionals, or advice from other members or visitors is entirely at the user’s own discretion. The Company assumes no liability for any damages, injuries, or other adverse outcomes arising from the use of any product, information, idea, or instruction provided to members.
Chapter 5. Obligations
Article 1. Obligations of the Company
(1) The Company shall ensure that members are able to use the service, barring exceptional circumstances. (2) The Company is obligated to provide services continuously and stably in accordance with these Terms. (3) The Company shall appropriately handle opinions submitted by members through established procedures and, if processing requires time, shall notify the member of the reason and expected timeline.
Article 2. Obligations Regarding Member Information Security
(1) Members are solely responsible for managing their ID and password. (2) Members agree to receive service-related emails as part of the service. (3) If a member’s ID is used without authorization, the member must immediately notify the Company. (4) The Company will not sell or disclose personally identifiable information to unaffiliated third parties without prior consent from the member. However, voluntarily provided registration information may be used in the following cases:
- a. To provide developers with information needed to develop new features, content, or services beneficial to members
- b. To provide advertisers with statistical (non-personally identifiable) information about the service’s user base
- c. For internal use in delivering advertisements or services tailored to member and user preferences
(5) Personally identifiable information (such as username, ID, or email address) may be voluntarily disclosed in public communication spaces such as bulletin boards. In such cases, this information may be collected, associated, or used by third parties, and users may receive unsolicited messages. The Company cannot control such actions by third parties and makes no guarantees regarding the discoverability of member information through means beyond its control. (6) The Company may use cookie technology to enhance usability. Cookies are small text files used by websites to recognize returning visitors and support personalized services. Cookies generally assign users a unique identifier that has no meaning outside the issuing website. Cookies do not intrude into users’ systems and pose no risk to user files. The Company cannot prevent advertisers or affiliated third parties from using cookies. Users who do not wish to have information collected via cookies may adjust their browser settings accordingly. However, cookies may be required for certain features, particularly personalized services, to function properly. (7) The Company may share or utilize member information between the service and its business partners.
Chapter 6. Dispute Resolution
(1) Any disputes arising from service use that are not covered by these Terms shall, to the greatest extent possible, be resolved through mutual agreement between the parties. (2) In the event that litigation is brought in connection with disputes arising from service use, the court having jurisdiction over the Company’s place of business shall serve as the competent court.
Chapter 7. Affiliate Link Disclosure
The Company may include affiliate links to support service improvements and website operations. These links connect to products or services related to online monetization tools that the Company recommends and currently uses directly. If a user makes a purchase through such a link, the Company may receive a commission. This is one way users can support the Company at no additional cost to themselves.
(1) Transparency: The Company discloses the use of affiliate links to maintain full transparency. Purchases made through affiliate links do not incur any additional cost to the user. Commissions received contribute to the continued operation of the website and service improvements.
(2) Product Standards: Products and services provided through affiliate links have passed the Company’s strict selection criteria, and every effort is made to ensure they provide genuine value to users.
(3) Limitation of Liability: The Company bears no direct responsibility for products or services offered through affiliate links. All purchasing decisions are made solely at the user’s discretion, and any issues arising from such purchases should be directed to the respective product or service provider.
(4) External Website Disclaimer: The Company is not responsible for the content or accuracy of any external websites accessed through affiliate links.
The purpose of this section is to ensure that users fully understand the Company’s use of affiliate links and are empowered to make informed decisions based on a relationship of trust with the Company.
Effective Date: June 6, 2026